Frequently Asked Questions
Everything you need to know about shopping with BARK.
How long does shipping take?
Standard orders are processed within 1-2 business days. Domestic shipping typically takes 3-5 business days, while international shipping may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your request and receive a prepaid shipping label.
How do I find my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit or checking the specific fit notes in the description.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
Are your garments ethically produced?
Yes, BARK is committed to sustainable fashion. We work exclusively with certified factories that ensure fair wages, safe working conditions, and minimize environmental impact throughout the manufacturing process.
Can I change or cancel my order after it's placed?
To ensure fast delivery, we begin processing orders immediately. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team.